Processing Change
Ok, this will be a weird one. Much like zombies, the commuters I see everyday on the train (of which, i am one) stand in the same place to wait for the train to arrive and generally rush to the same seat when the train doors open. We know exactly where the train stops, even though its not marked, and people arrange themselves accordingly on the platform. So today the train stops about 10 feet short. Nobody moves. After 3 or 4 seconds, people start moving to the ‘new’ location. Then...
Read MoreHow to Build Sustainable Change
Every minute over 500 websites are created, 100,000 tweets are sent and over 600,000 ‘things’ are shared on facebook according to this infograph from Mashable. It’s 9:50pm and if I wanted a chocolate bar, armour all wipes for my car, an oil change, some new Star Wars toys and a bag of apples, I can leave and go get it. I can buy a trip to Paris right now. I can order any book I want, look up a fact or article I want to read and pretty much get any product, service or...
Read MoreCan You Measure Your Agile Transformation?
A friend recently posed this question to me and some collegues and suffice to say, I don’t think there is any real data out there that talks about how to figure out the ROI of hiring a coach. I have my own thoughts and it comes down to the reason(s) why you’re hiring a coach or consulting firm to help you through your Agile Adoption or Agile Transformation. Here’s methods I like to suggest. Let’s assume you’re bringing in Agile because you want “better,...
Read MorePull vs Push Approach to Change
“We used to do personas and UX before you guys came in and told us to do Kanban” As ridiculous as that sounds to some of you (me included) think of the perspective of people new to Agile/Lean and who are learning this new process all the while doing their day jobs. I remember many years ago asking my CSM trainer if we should be estimating bugs. I was new to scrum and didn’t know any different. Saying that nowadays is likely to get me thrown out of the Agile club, and I might...
Read MoreChanging Individual Performance Reviews
During the Management 3.0 course, Jurgen told a great (and real) story about how one particular group of people despised the traditional performance review process at their Organization. It’s interesting to know that the intention behind these reviews is to serve the greater good yet they made these people miserable. My experience is similar, managers have a hard time giving feedback because in some cases they don’t know how to or because they are handcuffed by current policies....
Read MoreGet Lean Change
