by Jason Little | Aug 4, 2011 | Agile 2011
Last night while I was putting the kids to bed my 4 year old daughter tried her typical stalling routine. “Daddy, I need to get something from downstairs”. At bedtime we usually read books in the upstairs hallway and both kids have a bedtime snack and...
by Jason Little | Jul 21, 2011 | Kanban Reboot
In Part I of this series, I talked about why we were changing our processes to better align with the type of work we are doing as well as some of the business challenges and different outcomes we wanted to get. It’s been just over 2 weeks since we started and...
by Jason Little | May 21, 2011 | Leadership and Management
PSL provided a wealth of learning experience for me. It’s difficult to pinpoint one specific thing, however what I feel was the most important at this point in my life was the re-enforcement of organizing people around the work. Esther Derby’s session at...
by Jason Little | Mar 4, 2011 | Coaching tips
The building we work in has shared bathrooms that are locked. We used to have 2 keys to the men’s washroom hanging on push-pins next to the door so we don’t have to cut a key for every person in the office or for guests. Recently some ladies joined our...
by Jason Little | Feb 8, 2011 | Leadership and Management, Work Systems
We’re a small company and Pete officially handles customer support calls. A few minutes ago the phone rang but Pete had just stepped out to grab a coffee. Nobody reacted. When we get voicemail in the support inbox, the ‘beep’ is audible...
